Quality Assurance Manager

Quality Assurance Manager 

Lloyd Recruitment is delighted to be partnering with a large organisation in their search for a Quality Assurance Manager.

This is an exciting, newly created position where you’ll have the opportunity to shape the company’s systems, drive operational excellence, and make the role your own.

Purpose of the Role

As Quality Assurance Manager, you will take the lead in developing and implementing quality monitoring systems, comprehensive training programs, and operational enhancements across a vast network. This role is pivotal in ensuring consistent standards, fostering sustainable training practices, and driving continuous improvement. You will work closely with key stakeholders to align operational strategies with broader business objectives, making a tangible impact on organisational success.

What’s in it for you?

• Salary £48k - £52k


• Monday to Friday 9am-5pm


• Hybrid working – 2 days office and rest WFH


• Company car/ car allowance


• Company pension


• Private medical insurance


• Free parking on site

Key Responsibilities:

• Oversee training programs for systems, machinery, and procedures, including induction and refresher courses


• Manage and support team members to deliver objectives effectively


• Develop and implement quality monitoring and assessment systems


• Collaborate with stakeholders to enhance system integrations and operational processes


• Lead the planning and delivery of training events with HR support


• Maintain communication between site teams and other departments, ensuring consistent messaging and feedback loops


• Create and manage budgets for training and quality assurance activities

Essential Skills and Experience:

• Proven experience in quality monitoring, auditing, and training delivery


• Strong leadership, project management, and decision-making skills


• Experience working with internal/external stakeholders and motivating teams


• Ability to adapt to a dynamic, evolving environment


• Direct line management of small teams


• Willingness to travel across the UK, including overnight stays and weekends


• Full UK drivers licence

Desirable Skills

Familiarity with SAP, PMS, or Gsuite systems

Knowledge operational processes across multi sites

Experience with soft services skills and general maintenance machinery

Salary £48k-£52k depending on experience

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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.