Receptionist
| Job Type | Permanent Full Time |
| Location | East Grinstead |
| Area | West Sussex, UK |
| Sector | Office Support |
| Salary | £24,000 - £25,000 |
| Start Date | |
| Advertiser | Nicola Francis |
| Telephone | 01342325316 |
| Job Ref | NF14531 |
- Description
Lloyd Recruitment Services is thrilled to collaborate with a leading company based on the outskirts of East Grinstead who are seeking a dedicated Receptionist to join their team on a full-time, permanent basis.
Position overview:
As a Receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Director, Managers, Customers, Suppliers, and other external Stakeholders. This hands-on role involves close involvement in the day-to-day operations of the company.
What's in it for you as a Receptionist:
- Salary £24,000 - £25,000
- 37.5 hours/week, Monday to Friday
- 25 days plus bank holidays on top
- Private insurance
- Pension contribution
- Great company benefits
Key responsibilities:
- Manage the customer journey from start to finish
- Take ownership of assigned customers, maintaining their records and meeting conversion rate goals
- Collaborate with senior managers to handle challenging customer situations
- Anticipate and address customer concerns to deliver a tailored and positive experience
- Ensure smooth workflow and manage schedules effectively
- Maintain a welcoming reception environment for outstanding service
Key requirements:
- Previous office telephone handling experience
- Outgoing and confident with problem-solving skills
- Excellent written and verbal communication
- Strong organisational skills
- Polite and team-oriented
- Willingness to learn and take on responsibility
