Call Handler 24/7

We are seeking x6 Call Handlers for our client based in Wallington.

In this role, you will be the friendly, supportive voice at the end of the phone, assisting members of the public who may be facing challenging situations or seeking advice and guidance.

This is an excellent opportunity for someone with previous customer service experience who is looking for a role where they can truly make a positive impact.

Call Handlers work a 4 on 4 off rolling shift pattern, with the following repeating shift times:

07:00 – 19:00 

10:00 – 22:00 

14:00 – 00:00 

21:00 – 07:00 

Please note you must be able to commit to ALL shift times and you will be based onsite in the contact centre.

Paying £24,145.00 per annum + benefits including: parking on site, life insurance, pension scheme, employee discount scheme for shopping and entertainment plus more…

The Individual:

• Excellent interpersonal skills with good telephone manner to ensure callers are put at ease.


• Ability to work well under pressure and make quick decisions.


• Ability to retain information and record to a high level.


• Previous experience in a call centre or working with vulnerable people would be an advantage.

The closing date for applications is Friday 10^th January 25. 

The interview dates will be Monday 21^st and Tuesday 22^nd January 25.

Start date of Monday 10^th February 25. 

Refer a friend and earn a retail voucher worth up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.