Contact Centre Agent
| Job Type | Permanent Full Time |
| Location | Purley |
| Area | Surrey, UK |
| Sector | Customer Service |
| Salary | £20,000 - £24,000 |
| Start Date | ASAP |
| Advertiser | Jaimie Morris |
| Job Ref | JM14580 |
- Description
Contact Centre Agent
£20,000 - £24,000
Permanent Position
We’re looking for six confident and driven individuals to join our client’s contact centre team in Wallington. As the first point of contact, you’ll play a vital role in assisting individuals, resolving queries, and ensuring a seamless experience. Our client is a well-established charity that has been making a positive difference for years, and you will have the opportunity to contribute to their mission of helping those in need.
Shift Pattern:
Four days on, followed by four days off.
Shifts across a 24/7 operation, covering Monday to Sunday.
Key Responsibilities:
- Deliver exceptional customer service via phone, addressing enquiries efficiently.
- Maintain accurate customer records and update systems promptly.
- Foster positive relationships with customers and third parties to achieve successful outcomes.
- Work collaboratively with team members to drive team success.
What You’ll Bring:
- Experience in a call centre or customer service environment.
- Outstanding communication and interpersonal skills, with a talent for building rapport.
- A proactive, enthusiastic mindset with a hunger for learning and growth.
- Strong computer literacy and confidence in numeracy.
If you thrive in a fast-paced, dynamic setting and enjoy helping others, this role could be the perfect fit for you! Take the next step in your career - apply today and make a difference at a respected and impactful charity.
Refer a friend and earn a retail voucher worth up to £500!
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
